Great, Cozy Cabin With Amazing Views
Overall I am giving this rental experience five stars. The booking, confirmation, and payment processes were easy. Customer service was friendly and helpful. I wanted to check-in early, so I called and the agent advised me that I would be able to check-in by 1pm for a $65 fee, or I could check-in at 3pm for free since the cabin would be ready. We wanted to get in ASAP, so we paid the fee. The overall layout and décor of the cabin was very inviting, and the views were absolutely amazing! Location was great to both Gatlinburg and PF, as well as the GSM National Park. The hot tub was a wonderful addition that we used nightly. My parents loved the old fashion gaming system they had downstairs, while my husband and I enjoyed the air hockey. Sitting on the screened in porch to play cards, or on the back open deck to drink our moonshine was also another great experience. I only had one complaint; the cabin was not cleaned very well prior to our arrival. I spent my first 45 minutes there recleaning it myself. For a $65 early check-in fee, or regardless of that, for check-in at 4pm, the cabin was still fairly dirty (I have pics, but not sure how to share). The main mess was in the kitchen/living room area, as the bedrooms and bathrooms were much cleaner. The screened in porch also needed a good deep clean before we could sit out there. The rug in that area was also in poor condition, but I also feel this can somewhat be expected for an outdoor space in the mountains. Don't let this stop you from booking this cabin though, I feel if the owners reached out to the cleaning crew and resolved this issue, I'd definitely rebook this cabin in a heartbeat.
