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Gatlinburg, TN, United States

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Hilltop Haven

Hilltop Haven
Gatlinburg, TN, United States
Cabin
Sleeps 12
4 Bedrooms
4 Baths
Wifi
No Pets
Nightly
rate
$220 Per Night
Enter dates to check availability

About this rental

Check-in Time: 4:00 PM
Check-out Time: 10:00 AM
Non-smoking
No Pets
Must be 25+ years old
No parties or events

Description

WOW! That's what you'll say when you arrive at this stunning newly decorated chalet! Located in the heart of the Great Smoky Mountains, Hilltop Haven is an ideal getaway for couples or families with kids. Enjoy the luxury cabin lifestyle minutes from...

Amenities

dishwasher
flat screen-tv
grill
hot tub
kitchen
theater room
wifi
resort pool
outdoor fire-pit
washer dryer
refrigerator
coffee maker

Location

Availability

May 2025
Su
Mo
Tu
We
Th
Fr
Sa
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
June 2025
Su
Mo
Tu
We
Th
Fr
Sa
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5

Host Policies

Host Cancellation Policy

30 days prior to arrival a refund by Host is available with a 10% cancellation fee. Host does not under any circumstances provide refunds for cancellations requested within 30 days of reservation arrival date.

HikingintheSmokys.com Service Fee Cancellation Policy

If you choose to cancel or not use your reservation, the HikingintheSmokys.com Service Fee is always non-refundable.

Reviews

Geneva, IL
5 out of 5

Beautiful house with all the bells and whistles

We loved our time at the Hilltop Haven. The location was beautiful and the house had everything you could ever want on a vacation. We loved going in to town (just a short drive), visiting the Smokey Mountain National Park, and going to see one of Dolly's shows. The only challenges we had were disarming he security system for the pool, and the DVD player in the movie room didn't work. We would definitely visit this location again!
Ann D. Jacksonville, FL
4 out of 5

December 2018

All was fine except for the following. We had 2 vehicles and the unit next door had no parking so used ours requiring us to have no parking. No room in trash area to put our trash out . Had to put trash on front porch. Had difficulty disarming pool alarm and getting access to pool area upon arrival.
Addison, AL
4 out of 5

Family getaway

Hilltop Haven was a beautiful cabin with great amenities. Everyone we talked with was very friendly. We loved the hot tub, sauna, pool table, and arcade. There were some problems however. The cabin was supposed to sleep 14. It only slept twelve. We immediately called and reported that the cabin was short a sleeper sofa but nothing was done about this. Two of our people had to sleep on the floor. We had a lot of trouble getting the pool heater to work and it’s alarm to shut off so we were unable to use it. The televisions had to constantly be reset. The DVD player broke a brand new dvd. The heat never worked properly. We were very cold on the main and upper floors. The layout of the cabin is very poorly arrangededigned. The noise from the arcade area was impossible. It would’ve been much better to have the arcade area in the downstairs with the pool and the 4th bedroom upstairs. We made do and overall it was a very nice stay. There was construction going on all around which was noisy. We realize this couldn’t be prevented but we would’ve liked to have been informed. They cut a tree down at 7:00 a.m. our first morning as were were adjusting to a change in time zone. We laughed it off. We are not upset but these are problems.
Bolivar, OH
4 out of 5

Our 2017 Smokey Mountain Christmas!

It was really nice being new. And having all the amenities. Especially the swimming pool and game room and theater room. It did have a few things that needed work. The fireplace because it was new needed to be ran it was very smelly bad we couldn’t use it. And our heater did not work well. The main level floor ended up only getting to about 61 degrees in our last night stay. Which was very cold. But overall not bad. We did report the issues. Also it was hard to watch movies in movie room because of the sad cord
Springfield, MO
4 out of 5

Great place, very clean, except maybe the hot tub?

We had a great time here! The cabin was very new and clean. We had a few issues....the fireplace didn't work and we could only get one DVD player to work. We loved having the pool and hot tub but everyone that used it came back with swimmers ear. That was a horrible (and expensive)way to end the trip:/ something was definitely wrong with the chemicals or something because 5/7 kids had it and the the others never used it. Also the construction was loud in the mornings but at least they waited until 9:00:)
Nancy W. Lawrenceville, NJ
1 out of 5

I don’t recommend! Property is not as advertised

We were very disappointed with our stay at Hilltop Haven in July. First of all the hot tub was not working & didn’t heat up. When I called the service line it took them 4 hours to send someone out to check on it. They apparently only had 1 person servicing all the rentals. He reset it & then said it should be fine. Unfortunately, it still wasn’t working and never did heat up properly our entire stay. I found out later the heating element was broken they had to order a new part for it. Then, the air hockey table was broken. The wires had been pulled out if it and also the legs were so wobbly was a danger anyway. The pool table wasn’t much better as it was such a cheap quality you couldn’t play a serious game of pool on it. The indoor pool was very small and more the size of a kiddie pool. Also the water temperature is very cold and you are not allowed to change it. Lastly, the movie room was very hard to figure out. The sound was messed up and our movie had a constant echo. You cannot watch tv in there. Only DVD’s. So don’t plan on watching any games. The most upsetting part was that when we returned home and I spoke with the eden crest rental service about the issues I had and my dissatisfaction, they only offered me a small gift certificate to come back again but no real compensation for the lack of services or misrepresentation of their property as it was presented online. The home itself is beautiful but not at all as it is advertised. We have stayed in the Dollywood cabins in the past and the quality and customer service is far superior to what we received through eden crest rentals for this hilltop haven home. I would not recommend staying here!