briarstone lodge condo 13e

When I first saw this rental at Briarstone Lodge Condo 13E I wasn't expecting to bring such a large group. When I saw the pictures and read how many it slept we invited more to come with us. We arrived after hours and had a bit of trouble finding our place and was not so thrilled with parking but once we got inside I really liked it!!! Our unit was so spacious and had plenty of beds and more for our party of 12....though it slept 18. Everyone had room to spread out and each family had their own space. Loved the kitchen and dining arrangements as we cooked several times and were able to find everything we needed with kitchen supplies.Based on linens visible I did not think we had enough for our group and called after hours office but was soon informed that back bathroom had a linen closet with all bath towels and wash cloths in it. Went by office the next day for Passport items with free tickets since I forgot to print them off. Was assisted for the second time by Chris, who was friendly and courteous and I found out he was the same one who had booked my reservation for me!! He was wonderful with the reservation process and sending me the information I needed to complete reservation via email. We thoroughly enjoyed our stay and liked the location as Dollywood is practically across the road from these condo's and we saw the fireworks at night. Would stay here again and was pleased with amenities, heated pool on grounds, ping pong at pool site, outdoor volleyball and fire pit. We really liked all there was to do here at this one spot. We all agreed we would stay here again. Had a great time. Our unit was a little dated in furnishings and we could hear every move made above us in the other unit because we were on the ground floor but we didn't let that stop us from enjoying our stay.

Very hard to find anyone for any kind of complain. office was close for two days and we didn't have garbage bag or paper roll. we have to go walmart to get some. everything else was fine. They are very poor in communication before your stay. I have call for information.

Great for a large group. Furniture was very outdated and dirty. Great location and price.

Linens were provided for the beds, we just didn't know where they were until all 25 kids were IN bed and some sleeping on top of covers.Disappointed that the pool was closed.

The unit needs to be updated. We had to have it recleaned, floors were dirty. Had a hornet problem. Having said all that we had a great time very convenient to all attractions. Beds were pretty comfortable.

So nice because no one was around till 7 days into stay at Smoky Mountain Christian Lodge. Building was old but well maintained. Building well built. Carpet while clean was soiled and needed replacement yesterday. Good stay very relaxing. Because of the buy out out TV stopped working and while the promise to get it working with new cable company, this did not happen while we were there. There was no one in management on sight, so the go to person was by phone only.